Revix MD LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.revixmd.com, engage our medical billing services, or communicate with us through any channel. By using our Site or services, you agree to the terms of this Privacy Policy.

Information You Provide: Name, email address, phone number (including mobile), company or practice name, job title, business address, specialty, and any other details you share through forms or correspondence.

Automatically Collected Data: IP address, browser type, device information, pages visited, time on site, referring sources, general geographic location, and data collected via cookies and similar technologies.

Protected Health Information (PHI): In delivering medical billing and RCM services, we receive and process PHI on behalf of our clients, including patient demographics, diagnosis codes, treatment records, insurance details, and payment histories. PHI is handled exclusively under executed Business Associate Agreements (BAAs) and is never used for marketing or any purpose outside service delivery.

We use the information we collect to:

• Deliver, manage, and improve our medical billing and revenue cycle services
•  Respond to inquiries and provide client support
• Process onboarding, agreements, and invoicing
• Send service notifications, account updates, and billing reminders
• Comply with legal, regulatory, and HIPAA obligations
• Analyze website usage and improve user experience
• Detect and prevent fraud or security threats
• Send marketing communications (only with your consent)

Revix MD LLC does not sell, rent, or trade your personal information. We may share data only as follows:

• Service Providers: With trusted vendors (hosting, IT security, payment processors, clearinghouses) who are contractually bound to protect your data.
• Payers & Clearinghouses: Claim data transmitted to insurance companies and government payers as necessary for billing on your behalf.
• Legal Requirements: When required by law, court order, subpoena, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice.
• With Your Consent: For any purpose not listed here, only with your explicit permission.

By providing your mobile number, you consent to receive SMS/MMS messages from Revix MD LLC, including service updates, account alerts, reminders, and promotional messages. Consent is not a condition of purchase.

• Message frequency varies based on account activity.
• Standard message and data rates may apply.
• Reply STOP to unsubscribe at any time. Reply HELP for assistance.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent information will not be shared with any third parties.

As a HIPAA Business Associate, Revix MD LLC maintains robust safeguards to protect PHI:

• Administrative: Designated Privacy and Security Officers, regular workforce HIPAA training, documented policies, periodic risk assessments, and breach notification procedures.
• Physical: Secure facilities, controlled access to workstations and devices, secure disposal of media containing PHI.
• Technical: AES-256 encryption at rest, TLS encryption in transit, multi-factor authentication, role-based access controls, audit logging, and continuous monitoring.

We execute BAAs with all clients and downstream vendors. In the event of a breach, we follow all notification requirements under 45 CFR Parts 164.400–414.

Our website uses cookies to enhance functionality and analyze performance. These include essential cookies (required for site operation), analytics cookies (to understand visitor behavior), and marketing cookies (placed only with consent). You can manage cookies through your browser settings.

We retain personal information only for as long as necessary to provide our services, fulfill contractual obligations, comply with applicable laws, resolve disputes, and enforce our agreements.

Protected Health Information (PHI) is retained in accordance with applicable HIPAA requirements, Business Associate Agreements (BAAs), and client instructions. Non-PHI business records may be retained for accounting, legal, regulatory, and operational purposes as required by law.

When information is no longer required, we securely delete, anonymize, or destroy it using industry-standard practices.

You may request to access, correct, delete, or receive a portable copy of your personal data. You may also withdraw consent for marketing communications at any time. For PHI-related requests, please contact your healthcare provider directly. To exercise rights regarding non-PHI data, contact us at the details below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable law.

These rights may include the right to:

• Know what personal information we collect, use, disclose, or retain.

• Request access to the personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of eligible personal information.

• Opt out of the sale or sharing of personal information, if applicable.

Revix MD LLC does not sell personal information as defined under the CCPA/CPRA.

To exercise your privacy rights, please contact us using the information provided below. We will respond in accordance with applicable legal requirements.

Our website and services are not directed to individuals under 18. We do not knowingly collect information from minors. If you believe a child has provided personal data to us, please contact us immediately.

We may update this Privacy Policy at any time. Changes will be reflected by an updated effective date on this page. Continued use of our Site or services after changes constitutes your acceptance.

If you have questions about this Privacy Policy or our data practices:

Email: info@revixmd.com Phone: +1 (714) 923-7931  Address: 353 Villafranca St, Corona, CA 92879, United States Website: www.revixmd.com