AR Recovery Services
Revix MD provides outsourced accounts receivable recovery services for practices, specialty groups, FQHCs, and hospitals nationwide. We recover unpaid claims, overturn denials, and stabilize your cash flow. You pay nothing unless we collect.
Benchmarks
AR Performance Benchmarks
Metric
Industry Average
Source
What Our Clients Have Achieved
Days Sales Outstanding (DSO)
30–40 days (under 35 best-in-class)
Under 32 days for a multi-provider specialty group
Clean Claim Rate
95%+ target
Consistently above 95% across active clients
Net Collection Rate
96–97% effectively collecting
Above 96% for practices in ongoing engagement
AR Over 90 Days
12–15% of total AR
Under 10% within first 90 days of engagement
Denial Rate
41% of providers face rates above 10%
Maintained below 5% for managed clients
Industry benchmarks sourced from HFMA MAP Keys and MGMA DataDive, the recognized standards for U.S. healthcare revenue cycle performance. Client outcomes are based on Revix MD internal 2024-2026 AR performance audits.
Challenges
Why Healthcare Practices Outsource Accounts Receivable Recovery
Managing Accounts Receivable is no longer just about sending statements; it requires forensic data analysis and persistent payer advocacy. Most practices lose 10% to 15% of their annual revenue because they lack the time to chase small balance denials or complex information requested stalls.
Without a dedicated medical claims recovery process, these balances sit untouched until timely filing deadlines expire and the revenue is gone for good.
Outsourcing AR recovery to a specialized team lets your staff focus on daily operations while trained recovery specialists handle the follow-up, appeals, and payer escalation your aged claims require. Whether you need a full accounts receivable recovery program or a one-time aged claims recovery project, our team builds a plan around your payer mix and billing history.
AR recovery works best inside a full revenue cycle management setup that stops the backlog from rebuilding.
Forensic Denial & CARC/RARC Analysis
We don’t just resubmit claims; our denial management team identifies the root cause of every rejection. Our specialists are fluent in the 358 CARC (Claim Adjustment Reason Codes) and over 1,185 RARC (Remittance Advice Remark Codes) used by payers.
Whether a denial is triggered by Coordination of Benefits (COB) issues, medical necessity, or technical credentialing errors, we resolve the underlying issue to ensure payment on the second pass.
Aggressive Aged AR Recovery & Timely Filing Defense
The AR Rescue team specializes in claims older than 90 days. Our old AR recovery service covers every major payer, including UnitedHealthcare, Aetna, BCBS, Cigna, and state Medicaid programs.
We manage the race against payer-specific timely filing windows to recover capital that most practices have already written off as bad debt.
Payer Advocacy & Clinical Appeals
When payers implement processing delays, we escalate. Our team manages every level of the appeal process, from initial reconsideration to formal written appeals and IRO external reviews.
For behavioral health-focused practices, we utilize parity-based appeals under the Mental Health Parity and Addiction Equity Act (MHPAEA) to recover revenue that traditional billers often leave behind.
Real-Time Performance Analytics
Stop waiting for month-end reports. Our real-time dashboards provide a 24/7 view of your aging buckets, net collection rates, and payer-specific performance.
Every metric is tracked inside a HIPAA-compliant AR recovery dashboard, giving your leadership team full visibility without compromising patient data security.
Comprehensive AR Solutions
How Our Accounts Receivable Recovery Process Works
Revix MD’s Accounts Receivable engine covers the four structural pillars required for a healthy bottom line in 2026:
Proactive First-Pass Optimization
We implement front-end claim scrubbing to verify patient eligibility, prior authorization, and modifier accuracy before submission, helping reduce preventable claim errors and improve first-pass claim acceptance.
Authorization & Underpayment Sync
We link every claim to its pre-authorization number through EHR expertise and audit every remit to identify systematic underpayments where payers pay less than your contracted rate.
Automated Patient Statement Cycles
We manage patient responsibility through professional, automated patient statement cycles, utilizing secure portals and clear invoices to settle balances without clinical friction.
Real-Time Performance Analytics
Our dashboards provide a 24/7 view of aging buckets and payer-specific performance, ensuring you never have to wait for month-end reports to see your financial health.
Implementation
Seamless 30-Day AR Transition Timeline
1
Diagnostic Audit
A 180-day retrospective review of your aging report to identify systemic denial triggers and recovery opportunities.
2
Secure EHR Expertise
Establishing HIPAA-compliant, encrypted access to your native platform (eClinicalWorks, athenahealth, NextGen, AdvancedMD, DrChrono, Kareo/Tebra, SimplePractice, TherapyNotes, Kipu, Office Ally, and 20+ other platforms) with zero disruption to clinical workflows.
3
Workflow Calibration
Building custom dunning rules and appeal templates into your billing layer to accelerate payer response times.
4
High-Velocity Execution
Daily follow-ups and aggressive AR cleanses that produce measurable reductions in DSO within the first month.
Proven Results
AR Recovery Case Studies
$142k
Recovered in 45 Days
A 10-provider mental health group had $185,000 sitting in the 90+ day bucket. Within 45 days, Revix MD recovered $142,000 (76%) by resolving a systemic credentialing error ignored by the previous biller.
29 Days
DSO Down from 58 Days
A regional facility reduced its Days Sales Outstanding (DSO) from 58 days to 29 days within three months, resulting in an immediate $60,000 increase in liquid monthly cash flow.
Take Action Now
Most commercial payers give you 90 to 180 days from the date of service to file or appeal a claim. After that window closes, the revenue is gone for good. If your AR aging report shows a growing 60+ day bucket, those claims are not waiting patiently. They are counting down.
Our AR recovery team starts with a free audit of your aging accounts receivable. We segment your open claims by payer, denial reason, and filing deadline so you can see exactly how much is still recoverable before we touch a single claim. No contracts. No obligation. Just a clear picture of where your revenue stands.
Frequently Asked Questions
Do you handle denials and appeals across all payer types?
Yes. We manage AR recovery for Medicare, Medicaid (including multi-state MMIS portal navigation), and all major commercial carriers, including BlueCross, UHC, and Aetna.
What is the pricing for AR Recovery services?
We typically operate on a percentage-of-collections model. This performance-based pricing means we are only paid when we successfully recover your money.
How much do outsourced AR recovery services typically cost?
Most outsourced AR recovery companies charge 5% to 15% of the amount recovered, depending on the age and complexity of the claims. Revix MD uses a percentage-of-collections model with no setup fees and no minimum volume requirements. You only pay when we successfully collect.
Can you help with old debt from a previous biller?
Yes. We specialize in legacy AR recovery projects. We can perform a one-time cleanse of your old receivables or manage them as part of an ongoing partnership.
Do you take over my current billing software?
No. We log directly into your existing EHR or PM system. You maintain total control of your data while we provide the specialized labor to manage the AR.
Can I outsource only the aged AR without switching my entire billing?
Yes. Revix MD offers standalone AR recovery projects as well as ongoing partnerships. We act as a supplemental recovery team that handles the aged backlog and complex appeals while your in-house staff or current billing company manages daily operations.
How do you handle small balance claims?
Revix MD uses automated batch-follow-up technology to ensure even claims under $50 are pursued, as these often add up to thousands in lost annual revenue.
What happens if we already have an in-house biller?
We can act as a supplemental AR Rescue team to handle the aged backlog or complex appeals, allowing your in-house staff to focus on daily medical billing and front-desk operations.
Do you provide AR recovery services for hospitals?
Yes. We provide AR recovery services for hospitals, ambulatory surgery centers, and large health systems. Our team handles high-volume aged inventory across all payer classes including Medicare, Medicaid, and commercial carriers.
What is an AR recovery audit?
An AR recovery audit is a detailed review of your aging report to identify which unpaid claims are still recoverable, which denials can be appealed, and where systemic billing errors are causing repeat rejections. Revix MD offers a free AR recovery audit as the first step of every engagement.
How quickly can I get results if I outsource AR recovery services?
Most practices see measurable improvement in cash flow within the first 30 days. During that window, our team clears the initial backlog of cleanable aged claims and resolves systemic technical denials that have been stalling reimbursement. From there, we move into structured follow-up on older aging buckets, payer escalations, and clinical appeals that take longer to resolve. Results depend on your payer mix, claim volume, and the age of your outstanding AR, which is why we start every engagement with a free AR recovery audit.
Written by Junaid Ahmed, Content Manager, Revix MD
Reviewed by Saqib Hassan, CEO, Revix MD
Last Updated
21 September 2026